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Dori Cross

Dori's research interests focus primarily on care coordination and care transitions, and the role of health IT in supporting these efforts. She is also interested in organizational change in the primary care setting, looking at how health IT implementation and use interacts with other delivery reform efforts such as patient-centered medical homes, pay-for-performance and team-based care. Her current projects include (1) a mixed methods study exploring organizational strategies and structural characteristics that facilitate improved care for complex, high needs patients (see the project description for more detail); and (2) the prevalence and impact of health information exchange between hospitals and long-term care providers.

Prior to pursuing her PhD at the University of Michigan, Dori worked as a research assistant/analyst at the former Center for Studying Health System Change. She received her undergraduate degrees in Health Policy and Management and Economics from the University of North Carolina at Chapel Hill.